Termination & Cancellation Policy
Cancellations
Cancellations occur prior to move-in. If you wish to cancel your residence application or the Student Housing Agreement, you must cancel through Housing Portal prior to move-in. Cancellations will not be accepted over the phone.
Withdrawals
Withdrawals occur after move-in. If you wish to withdraw from residence, please contact the front desk. Withdrawals will not be accepted over the phone.
Please note that the Residence operates independently from the Institution and if you cancel your application or enrolment at the Institution, you will also need to cancel your Residence application. Refunds will be issued by the Manager as detailed in section 3.4 of the Student Housing Agreement.
Policy Overview
The following information is directly quoted from Section 3.4 of the Student Housing Agreement. Upon the Withdrawal of this Agreement or Housing application by the Student, for any reason, the Student will be charged a prorated amount for the days they occupied the Housing room, plus a cancellation fee effective the date they vacate the Housing.
Section 3.4 explains the differences in the policy for students applying for specific terms: Summer Term, Academic Year, and the Winter Term.
If you cancel your application or enrollment at Seneca Polytechnic, you will also need to cancel your residence application.
Once you have agreed and acknowledged the Student Housing Agreement & RCLS, you are bound by the termination and cancellation policy detailed within it.
If for any reason, the Manager issues a refund to the Resident, the refunded amount may be subject to a cancellation fee.
Click below for the complete Student Residence Agreement in PDF
If you have any questions about the termination and cancellation policy, please contact us.